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Types of Errors

Dangerous and Defective Drugs If you put your trust in a pharmaceutical company and were hurt by their product, you deserve compensation for your suffering.
Wrong Medication Did you receive the wrong medication or incorrect prescription from a pharmacy? If you have suffered because of a medication error please call us for a free case review.
Wrong Dosage Common forms of medication error: incorrect dosage error. Order our free book to learn how to protect yourself and your family from wrong dosage errors.
Other Errors Order our free book, "How to Make Pharmacies Pay for your Injuries Caused by Medication Errors, to learn your rights in prescription error cases.
Kids Rx Errors Order a free copy of The Top 10 Tips to Protect Your Children Against Pharmacy Errors. If you have suffered a prescription error contact our firm today.
Pharmacy Malpractice If you have suffered an injury because a pharmacy dispensed the wrong medication or made an error with your prescription, you are able to file a claim for negligence or malpractice and receive the compensation you deserve.
Walgreens Pharmacy Error Claims There have been numerous claims brought against Walgreens for pharmacy errors or prescription errors. Order our free book to learn how to take action.
CVS Pharmacy Error Claims If you've been injured because of a CVS Pharmacy prescription error, call us for help with your lawsuit at 888-526-7616.
State Pharmacy Boards If you have been severely injured because of a medication error, contact board-certified attorneys immediately to investigate your case free of charge.
Drug & Pharmacy Error Prevention Filing a pharmacy error lawsuit is the only way to make pharmacies take accountability for mistakes. Call our board certified attorneys for a free case review.
State Pharmacy Laws State laws on pharmacy malpractice. Learn the pharmacy error Statute of Limitation laws that apply to your state. Call 877-342-2020 for a free consultation.

What If I Have a Complaint Against a CVS Pharmacy?

Galvin B. Kennedy
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Partner at Kennedy Hodges LLP practicing personal injury, pharmacy error, and overtime law

You may have entered your local Houston CVS Pharmacy to pick up your prescription, but unknowingly you ended up leaving there with the wrong medication or wrong dosage. You may have been harmed, or you may have just been scared about the possibilities of what could have happened to you if you had taken an incorrect dosage or wrong medicine. In either event, you probably want to make sure this type of mistake doesn’t go unreported so that it doesn’t happen to someone else.

If you feel like you have a pharmacy complaint against a certain CVS pharmacy or pharmacist in Texas, you should learn if you do have a valid complaint, how to voice your concerns, and more about the process.

Have a Complaint?

You may have a complaint that you could inform the Texas State Board of Pharmacy about if any of the following occurred:

  • Received the wrong medication or wrong dosage of drugs
  • Wrong label was on the bottle or wrong information was supplied with prescription
  • Received a prescription that is already expired
  • Counseled by a technician instead of a pharmacist
  • Pharmacy looked unsanitary

There are many more examples of pharmacy error and pharmacist misconduct than those listed above that should be reported to the board for evaluation. The board’s main goal is to protect the safety and health of pharmacy consumers in the state of Texas. Even if you weren’t injured, you should still report your concerns to the board. Voicing your complaint is especially critical if you suffered harm or medical bills as a result of the pharmacy error.

Voicing Your Complaint

Complaints to state board can only be submitted through the mail in writing. You should call the board at 800-821-3205 (option 5) for a complaint form or go online to the Texas State Board of Pharmacy website to download a form. Make sure you provide your name and contact information as well as the exact pharmacy location, name of pharmacist or other employee involved in your complaint, and the specific details of the incident.

What Happens Next

The board will investigate your complaint to determine if they need to fine the pharmacy and take disciplinary action against the pharmacist. This process can take several months or more. You will likely hear from the board about the outcome of your complaint, but you may need to write them if you haven’t heard anything in six months to ask about the status of your pharmacy complaint.

The board will not compensate you for any of your troubles or injuries. If you did suffer injuries and want to be compensated for your medical bills and damages, you will need to contact a pharmacy malpractice attorney to help you collect a financial recovery from the pharmacy.

For more information about filing a complaint against a CVS pharamcy, you should follow us on Twitter or browse through other articles on our website to learn more.