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Types of Errors

Dangerous and Defective Drugs If you put your trust in a pharmaceutical company and were hurt by their product, you deserve compensation for your suffering.
Wrong Medication Did you receive the wrong medication or incorrect prescription from a pharmacy? If you have suffered because of a medication error please call us for a free case review.
Wrong Dosage Common forms of medication error: incorrect dosage error. Order our free book to learn how to protect yourself and your family from wrong dosage errors.
Other Errors Order our free book, "How to Make Pharmacies Pay for your Injuries Caused by Medication Errors, to learn your rights in prescription error cases.
Kids Rx Errors Order a free copy of The Top 10 Tips to Protect Your Children Against Pharmacy Errors. If you have suffered a prescription error contact our firm today.
Pharmacy Malpractice If you have suffered an injury because a pharmacy dispensed the wrong medication or made an error with your prescription, you are able to file a claim for negligence or malpractice and receive the compensation you deserve.
Walgreens Pharmacy Error Claims There have been numerous claims brought against Walgreens for pharmacy errors or prescription errors. Order our free book to learn how to take action.
CVS Pharmacy Error Claims If you've been injured because of a CVS Pharmacy prescription error, call us for help with your lawsuit at 888-526-7616.
State Pharmacy Boards If you have been severely injured because of a medication error, contact board-certified attorneys immediately to investigate your case free of charge.
Drug & Pharmacy Error Prevention Filing a pharmacy error lawsuit is the only way to make pharmacies take accountability for mistakes. Call our board certified attorneys for a free case review.
State Pharmacy Laws State laws on pharmacy malpractice. Learn the pharmacy error Statute of Limitation laws that apply to your state. Call 877-342-2020 for a free consultation.

Do Pharmacy Boards Get to the Bottom of a Complaint?

Galvin B. Kennedy
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Partner at Kennedy Hodges LLP practicing personal injury, pharmacy error, and overtime law
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When you spend your time looking up a pharmacy complaint form, filling it out, and sending it in to the Texas State Pharmacy Board, you most likely want to know what the Board will do with your complaint. Will they will attempt to resolve it and discipline the pharmacist or pharmacy involved? Or, you may be wondering if the Board was created to act as a sounding board to listen to consumers’ complaints but not act on them.

The Good News and Bad News

  • The good news is that the Texas State Pharmacy Board is set up to listen to the public’s complaints and investigate the pharmacy-related complaints. The Board has the power and authority to enforce laws and punish pharmacists and pharmacies that are violating the law.
  • The bad news is that there are far too many pharmacies to the number of investigators. Sometimes issues don’t get investigated in a timely manner due to staff shortages and improper funding that causes the Board to lack the oversight it needs to protect the public.

Once the Board reviews your complaint and determines that it is within their jurisdiction, they will assign an investigator to gather additional information from you. After an investigation into your matter, the Board may determine to discipline the pharmacist by suspending or revoking his license. The Board may also choose to fine the pharmacist or pharmacy involved. If the Board determines your complaint is not valid or is not within their jurisdiction, your complaint will be closed. Typically, you will be informed of your complaint status, but sometimes cases have been closed with no action taken.

If you are looking for damages as a resolution to your complaint, such as compensation for your medical bills or restitution, the Board will not represent you. You will need to hire an attorney who handles pharmacy malpractice cases to pursue your claim to the fullest.

For more information about filing a complaint with the State Pharmacy Board, follow us on Twitter or browse through our library of helpful resources.

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